National Recycling Operations' (NRO) role, within the context of The Salvation Army, is both to generate funds to help The Salvation Army achieve its mission, and to influence positively the communities in which we operate.

The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of the world.

By operating successful Thrift Stores and integrating with the mission and work of The Salvation Army as a whole, we exist to be a functioning and thriving modern day model of William Booth's conceived "Household Salvage Brigade" through which the marginalized and excluded of society will be refreshed and regenerated by way of meeting their practical needs.

Salvation Army founder, General William Booth was a visionary who effected great change on an international scale. As founder of the Salvation Army, General Booth responded to social concerns in the 19th century by creating an organization designed to meet the needs of all humans without discrimination. 
In response to the need for jobs and affordable merchandise, coupled with the fear of disease and a desire to preserve the land, Booth created the Household Salvage Brigade composed of a group of men and women, responsible for collecting unwanted household items.

More than 100 years ago, General Booth recognized and responded to social and environmental challenges that we continue to face today, further illuminating not only Booth's insight and social conscience but his compassion. Booth's legacy lives on through the work of The Salvation Army and the recycling retail brilliance of the Salvation Army Thrift Stores.