Interstate 25 Mechanical
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Ramsey C.
Interstate 25 Mechanical its a local & veteran owned HVAC company. We service, repair & install all heating & cooling equipment. That list includes furnaces, air conditioners, boilers, swamp coolers, humidifiers, water heater, gas piping, IAQ products, commercial walk in coolers, commercial freezers, commercial ice machines, etc.
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- Cheryl S.City Park, Denver, CO09Feb 20, 2024
Owner installed new boiler 2 years ago. Boiler kept shutting itself off. Gave them multiple chances to fix it. Had 2 other companies come look at it, both said the same thing-boiler was not installed per manufacturer's specifications, short cuts taken. Dealing with BBB now, but he did not take any pride in his work or honor his warranty.
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Ramsey C.
Feb 21, 2024
Hello Cheryl! We installed the boiler within manufacture recommendations and it passed by PPRBD under permit #O34886. You had parts that were not covered under the boiler manufacturer warranty fail. We were willing to work with you until you decided not to pay for parts and involved another company instead. They did not diagnosed some issues like the clogged fill valve and we found valves to loops altered with for some reason after their visit, causing no circulation. Your other issue later was with one zone constantly heating your basement, which we replaced the motors to the valves but if body valves needed to be replaced, it was not going to be covered under boiler parts warranty or covered under work we performed since it was part of the original design when system was installed in the home. Boiler never had issues with heating, you had issues with parts outside of the boiler itself fail, which unfortunately it happens. We are sorry you had a bad experience in all of this but we were more than helpful with the entire process and did not charge for any repairs at all. We billed for a small repair that wasn't covered under the warranty (the fill valve) then you decided not to pay and we did not dispute with you at all, and just waived it instead to keep you happy. Again, we are sorry it got to this point where you lost trust in us, but we did everything to help until you decided not to pay for repairs not covered under warranty. Hope all is well now, take care!
- Tim H.Colorado Springs, CO50583163Jun 17, 2020First to Review
This was just a routine annual inspection/service call, nothing dramatic. No fire, no flood, no impending doom. But something we needed to do as the daughter's house is under contract and furnace inspection is pretty much required by home inspector of whole house.
Ramsey was to show up between 2 and 4. He was there at 2:04 or so. Quickly started to work, cleaned burners, changed filter hooked up gauges on A/C did all that he was supposed to do.
I had a very comfortable feeling about him, he presented himself well and was very knowledgeable.
I kept his card and will be using him on my own house in the future.Helpful 0Thanks 0Love this 0Oh no 0 - Roger C.Greater Downtown, Kansas City, MO01Aug 11, 2022
My cousin had his A/C repaired by this company and he's still bragging about the service. He doesn't have social media so he asked me to let you guys know that everything was wonderful. They're very honest, friendly and knowledgeable. The receptionist lady, Jessica was on top of keeping him informed and everytime they spoke she was always so cheerful and upbeat. Johnny was straight forward and didn't try to charge for things that were unnecessary. Definitely sticking with this company for all of our families HVAC needs.
Helpful 0Thanks 0Love this 0Oh no 0 - William W.Denver, CO017Jul 20, 2021
Very impressed by our tech Ramsey and his team. He called to update us on his estimated time of arrival, was prompt, diagnosed the problem and explained the solution. He was able to get our AC back up and running the same day even though the part needed was in Denver. We were extremely appreciative with his timeliness in completing the job.
I strongly recommend.Helpful 0Thanks 0Love this 0Oh no 0 - Krista S.Colorado Springs, CO05Jun 13, 2021
Very knowledgeable about my ac unit. Didn't "just" fix something to fix it. They were honest with me about my ac unit and did a great job!! Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Jordyn M.Colorado Springs, CO312717Oct 24, 2020
These guys were quick and thorough! I appreciate their business and fast response time when I needed service done quick!
Helpful 0Thanks 0Love this 0Oh no 0 - Greggy L.Las Vegas, NV119103Jul 16, 2020
I needed someone to check my dad's ac. So I thought why not give these guys a try. I Sent a msg, the reply was quick and very straightforward, they answered all my questions. I set up the appointment very easy. On the appointment date the called before arrival very professional, informative and explained everything to my dad who is 70yrs old. I really appreciate their honesty, not like the other company that my dad called first that tried to talk him into buying a whole new ac unit. In which interstate 25 mechanical found out that the unit just needed a good cleaning. Thank you interstate 25 mechanical keep up the good work.
Helpful 0Thanks 0Love this 0Oh no 0 - Anna B.Fountain Valley, Colorado Springs, CO0192Sep 12, 2021
Very rude when the guy answered the phone. Sorry but that's not the way to gain new customers.
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