Fantastic Carpet Cleaning

Excellent service & our sofa now looks brand new.

Arrived when promised at the beginning of a 2-hour arrival window. Quote by phone was reasonable but for steam cleaning only.

When the tech arrived he honored the steam cleaning quote & also gave an option for steam & shampoo. This was NOT a bait & switch move, as 1. He didn't try to pressure us into the slightly more expensive steam & shampoo service and 2. The more expensive service still lower than other similar companies.

We chose the steam & shampoo. The cleaning team worked very hard, which showed in the great results. We would definitely use them again.

We used Fantastic Carper Cleaning recently to clean a rug and shampoo our entire L shaped sofa. They did a truly great job. It took about 2 hours for the sofa but that's because they were thorough and it was big. The sofa smelled great after and took about 24 hours to dry. It feels and looks renewed as does our rug. Definitely recommend them.

I had my wall-to-wall carpet cleaned by Fantastic. I couldn't even believe they would have such a name. Would they really be "fastastic" at cleaning my 15-year-old carpet? I'd trained a puppy in here, spilled more things than I care to mention, and overall been careless throughout the years. When they told me on the phone that they would get out stains that I'd forgotten all about, I didn't believe them. I figured...what do I have to lose?

I was bowled over when I saw the results. My carpet was back to its original color! I really had forgotten what color it was. But most important was that it FELT clean. I loved walking barefoot on it.

Moreover, their prices are excellent, and their workers really take pride in what they do. But the clincher is the owner, a woman named Eva who is sweet, honest, and to the point. I really enjoyed dealing with her. Enough said?

I called for an appointment and was able to schedule within 2 days. The whole team from Eva in the office to the crew who did the cleaning were friendly, professional and efficient and affordable. They did a great job on my carpet and furniture. I'm very happy with the results. I will definitely use them again and highly recommend them to anyone looking for this service.

I have used many different carpet cleaning services in the past few years - and a lot of them are about as honest and trustworthy as used car salesmen; they will charm you with their best sales pitch and by the time your carpets been cleaned - with all the hidden costs (i.e. walk-ups fees, extra deep cleaning, etc.) you're paying twice as much as the original quote,

Fantastic Carpet Cleaning totally deserves the name "FANTASTIC". No hidden fees, no extra $$ for walkups. They were honest, professional, efficient and my Carpet looks brand new. I will NEVER use any other carpet service again!

FANTASTIC!!!

Stephanie C.
East Village

Responsive and they work fast. Pick up and delivery was smooth and on schedule . The prices are fair.

My dog threw up bile on my brand new 100% viscose rug (the hardest rug to clean). Not only did fantastic carpet cleaning come 2 hours after I called but it they picked up my rug on a Friday night! They gave me a great quote for just cleaning and then for cleaning and repair in case the stain didn't come out with just their cleaning. Well their cleaning is THAT GOOD that I didn't need the repair. They are extremely honest, professional, very friendly and REALLY good at what they do. I will definitely use them again (hopefully not too soon)

I had my mattress steamed by Mr. Juergen on 03 01 2019. .

He arrived in the window scheduled. He was very cordial and knowledgeable of his trade and was able to answer any questions I had about mattress steaming.

My mattress dried over night and it looks clean, taller, and fluffy. My mattress feels new- nice and firm.. Mr. Juergen stated a mattress should be maintained and steamed at least once a year. I will surely keep this up whether by way of professional or self maintenance since there are mattress cleaning kits as well as spot cleaning steamers.

Tip: Also mattress covers do help protect your mattress. There are spill proof ones made with organic materials such as terry cloth, microfiber, etc. This will save you some headache in the future.

I didn't think it was possible to rid of the odor and stains from a pet soiled carpet and these guys were so fantastic and efficient and left the carpet like new with added treatment to prevent pet stains. I highly recommend they're super friendly, clearly Knowledgeable and helpful with resources and tips as well.

Also I initially contacted them via the yelp messenger. They got back to me right away and I called to book. They had immediate availability. I love how quickly we got this set up with no issues and they came with gloves and masks and prepared. Super smooth transition and great work.

After our basement flooded we needed to hire someone to clean our area rugs. They picked them up on 9/2/21 for "Shampoo, sanitize and deodorize." Fast forward to a month later and the rugs were delivered stinking of mold. They took the rugs back but I struggled to get a hold of anyone there. Finally, out of frustration, I wound up posting this review (except different) with a one star rating, but am now changing it because I received the rugs today and they were very clean and the color was restored. The owner also gave us a discount on our order, which made us happy. Thank you guys for pulling through and making this happen!