Excell Investigations

Updated Review: 5 Stars

After a swift reply from Jim to correct the errors that were made in handling my case and make good on their end, I am updating my reply.

Jim not only made a genuine apology to me, but took swift action in correcting the mistakes that were made in handling my case, including dismissing two employees who were involved. Where I am from, that is exactly what would have happened, and so for this he immediately regained my trust.

Finding the person I needed to serve the TRO was not easy. Jim kept me updated with phone calls all the way up to the end, assuring me that he would see that the TRO would be served and all loose ends tied up.

I said in my initial review that we are all human and sometimes make mistakes. It's what we do to correct those mistakes that matters. Jim and his team were 100% professional. Whereas my initial experience was extraordinarily disappointing, it is now extraordinarily impressed.

Should I be in need of services like this again, Excell will absolutely will be my first call.

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Initial Review: 1 Star

TL;dr
In seeking the service of this business to serve a Temporary Restraining Order, I was charged a total of $595.85 in three payments. A total of two attempts were made to serve this person, first at 8:29am and three days later at 2:26pm. What is the likelihood that the average person is going to be home at either hour?

If you need someone found they can do it. If they subcontract out your work that is another story but they do find people. Otherwise, they are a 5-star. They are good for hard to serve people.

This place is absolutely fake AF at least for the surveillance part I asked for. They said they did there job and in fact they didn't. I had her location the whole time and they really thought they can play me for my hard earned money. Don't trust this company I can bet these reviews are from friends and family not real people!!

We were going through a lot of financial loss in our factory, so we decided to hire them. They gave the best detective services and provided evidence to support the truth behind the same. We are grateful to them for finding out the faulty and dishonest staff members behind the loss. We would surely be them in the future whenever needed. If you want to investigate and figure out the reason behind any corporate losses, you should hire them without any second thoughts. These people do it all without affecting your day-to-day business. The in-depth analysis and evaluation done by them deliver appropriate results in no time. I am so satisfied to use their services.

I was getting some bizarre transactions when checking my bank account online, and I had also been getting ultimatum letters from some places of business I would never even consider even going to. This being said, I had remembered a transaction that I had made about a month or two prior at a place in Torrance that just didn't seem right... normally I am quite vigilant over conducting any form of business, but I'll admit that I was had this time around.

After the painstaking routine of having to contact my bank and credit agencies of fraud, I began narrowing down some possibilities on how my identity could have been stolen, and it all pointed to this business in Torrance.

I wanted to really dive down into finding out what the hell was going on, so I asked a few people what route I could take. One friend suggested I look into a private investigator, and Excell Investigation in Downey was recommended to me.

I did call some other agencies, just for the sake of consultations/pricing and finding out whom and what I'd be dealing with. Honestly, when I called these other places, and asked to speak with an experienced investigator, most of them came across as being rather arrogant. It seemed to be a real burden to them to even consider looking into the issue I brought up to them. But when I had spoken to Nizar Milbes at Excell, he was clearly someone who knew what he was talking about. He was really well versed with various investigation techniques, and super professional about it.

Not only was Nizar a wizard in this sort of field, but he was super cool and provided excellent customer service. He even kept me completely up to date on the investigation. And there were results!

I managed to get the evidence I needed to go after that business for willingly using my card information for their own use, and took them to court. They had no chance, and wanted to settle immediately. I got the money back that they had been wrongfully "charging" me, and while I would have liked to have left them a really bad Yelp review, they're gone. Apparently they closed down a little while back. So good riddance to them (although they'll probably try something shady later on somewhere else). And thank you very much to Nizar and Excell Investigation for giving me the leverage I needed!

I've been looking my biological father most of my life. I found my half sisters a couple years ago through ancestry.com and they refused to give me information about him. I tried different things including pay sites to track him down with no luck...
I called Nizar Milbes and though some very clever means, Mr Milbes found him in ONE day. I thought it would be impossible!!
Excell was great at communicating, affordable and very effective. Extremely grateful!

My wife was in a car accident. The on-site police officer worte the traffic report incorrectly, evaluated the scene incorrectly and worte the statement of an eye-witness incorrectly... the officer got the witness phone number incorrectly so my insurance company couldn't even get in contact with the witness!

We would have accepted the report if it wasn't so blatantly against all common sense. Seriously, it had to be a rookie police officer probably a "D" student in highschool?

We needed someone to get an accurate statement from the witness. This is where Chris (private Investigator) came in to the picture. First, his response time was very impressive. His availability to pick up our phone calls was very impressive. If he didn't pick up, he would get back to me within a couple minutes. He did what he said he was going to do... which was to take a thorough report of the witness. There's a reason why this company has such great reviews.

I'm glad services like this exist.

I highly recommend Excell Investigations if you need to find a missing person or just locate someone. I used Excell to help find my son who was missing and Fernando Villa did an excellent job helping to find my son and was very detailed, and persistent in his search efforts. Most importantly he seemed to genuinely care about the well being of my son and demonstrated passion in finding him and getting him home. If you need to find anyone I highly recommend Excell and Fernando specifically. Thanks Fernando for working hard to ensure a positive outcome for my son. I feel blessed that he is ok now.

First off I want to thank John for his help and service I have a exotic car rental business someone was trying to steal one of my Lamborghinis I called up John and we safely got the car back thank you again brother you are my hero I highly recommend this company for anyone needs help with any kind of investigation loyal respectful

I really appreciate the private forensic investigator Gerald that help me get my missing husband location after the Police Department couldn't find him for 15 days, i'm very thankful to Gerald, contact gerald2003 @consultant com with helpful and credible responses.