Carol Stream, IL Full Service Chimney Company

“My fireplace wouldn't start and I made a service call to A1. The technicians Anthony and Rocio showed up right on time and found the problem within minutes and had my fireplace working again. Anthony was the technician that installed my current system several years ago and maintains a very professional style. The best part was the service was no charge!”

“Anthony and Rigo were out at the house and provided the usual outstanding service we are accustomed to. Anthony has been out before and remembered the children and all the previous service and upgrades we had made. Rigo optimized the gas logs in the fireplace for safety and longevity. They never ever try to upsell a job or recommend unnecessary procedures. These gentlemen are professionals! Highly recommend A1”

“This company is the best to hire for your fireplace. Anthony was honest a d he finished the job so quickly and efficient. As soon as he inspected our fireplace he was able to identify the issue. We would hire them again. Absolutely the best from all the companies we have tried before.”

“Anthony's honesty was refreshing, Bought our home in June, Called A1 September 25 2021 and Anthony mentioned our fireplace hasn't been used for years and does not need a cleaning: Thank you Anthony and thank you A1”

“Anthony and his partner were very professional and detailed in relaying what was necessary to repair water leaks we were experiencing in our chimney. They also were very knowledgeable on steps to remove a nest used by 'chimney swifts' only after they were grown and abandoned the nest! Great company to do business with!”

“Anthony and Ray were wonderful - they identified and fixed a potential hazard. They were professional and kind. Thank you!”

“Excellent service from Will and team! I bought into old issues with fireplace, and they fixed them. I had no information on the system, but they were thorough and smart!”

“Professional will use again. Explained everything that needed to be fixed.showed pictures.!”

“Anthony and his assistant Isaiah were neat, professional and polite. Anthony is extremely knowledgable and helpful. He answered all our questions and explained everything. I highly recommended and very professional company.”

“A-1 was our third estimate. We had been told twice that the bricks on our chimney needed replacement, which was a pricey job. We were resigned to this but wanted a third estimate - thank goodness we did that! Anthony explained that the few imperfections were cosmetic only, and that our chimney needed only a waterproofing treatment for a fraction of the cost. Thank you for your honesty and professionalism!”

“Anthony and Riley are more than excellent! They were on time, respectful, trustworthy, honest and efficient. We cannot say enough good things about them. Highly recommend them!”

“I called A-1 Safety after I had a home inspection that said I should get a few things done on my fireplace and chimney. Technician Anthony and his helper Riley came out. They called ahead to confirm and then again when they were on the way. Very prompt! They did great work and quoted me pricing before they did any work! I'll definitely use them again!”

“Highly recommend, absolutley amazing people and work!”

“What a great company to work with! Very professional. I feel safer after they clean and check our dryer vent and chimney!! Would highly recommend calling them out Thank You”

“What a great co. to work with! Very clean and professional
I feel so much better after getting our dryer vent and chimney cleaned!!!
Great Company
I highly recommend”

“On 5/12/20 Technician Anthony and assistant Brandon arrived more than on time and provided excellent chimney cleaning service at my home. Both gentleman very pleasant, professional and very knowledgeable about chimneys and the up keep.. Maintenance cost very reasonable. Flexible scheduling. If in need of chimney cleaning services I would recommend A-1 Safety and techinicain Anthony & Brandon.”

“From the moment I contacted A-1 Safety Chimney Service, Inc. I was met with great politeness, professionalism, and helpful advice regarding our current chimney issue. We scheduled a date and time for the Technicians to come out to our home. The Technicians were polite, diagnosed and fixed our issue(s) all within a matter of a few hours. Prices were extremely reasonable. I would highly recommend A-1 Safety Chimney Service, Inc. for any of your roofing/chimney, and other needs.”

“Had James and Matt out to my house about a week ago and was very pleased with the service. James was very polite and informative. There were a few issues that we had known about and decided to have addressed by them. The work was top notch and priced right (had gotten other estimates in the past). Glad we decided to have them out and it was a pleasure to have met James and Matt.”

“Anthony and Brandon were just in my home to clean our Chimmney.I couldn’t be happier with their professionalism and friendly service. They were able to resurface the chase pan, replace the storm collar on my chimney, and do the cleaning after giving me their recommendations, all within the hour. I was able to see detailed pictures of what was done, before and afterwards. I will be calling them back to have the fireplace re-done. They went over future quotes and explained everything I had questions about! Great company!”

“Amazing customer service. I am a person that tends to ask more questions then most and these guys weren't phased at all. All answers were very well thought out and professional. You can tell they know exactly what they are talking about. Work was done very well and in a clean and timely manner. Very pleased and will definitely use them again.”

“Had an amazing experience with A1. I had 2 other companies out for a water leak that appeared to be coming from my chimney. Spent about $2000 with the other companies with no stop to the water leak. A1 was here for about 30min before they found the issue. The repair cost about $400 and took a little over an hour to complete. It is now 6 months later and zero water. Very satisfied with them.”

“Cleaned fireplace quickly. Came early, and was very efficient and left my place clean. Enjoying my fireplace!”

“I can't say enough about A-1 Safety and especially Anthony I had them come for a routine inspection, I have been using A-1 for years now because I've always gotten good service along with very fair pricing. I have worked retail for over 30 years now and know and appreciate good customer service. That is exactly what I get from them. Today Anthony cleaned and serviced my fireplace and also had to deliver the news that the outside of my chimney needed work done to prevent leaking. Although no one wants to hear that, he got the work done right away. Done and polite in every way. I will continue to use A-1 Safety in years to come because of people like Anthony.”

“A-1 Safety came on time. Were neat and totally professional. I especially appreciated Anthony's explanation of the work. Well done”

“Guys were great! Came & inspected fireplace. Found a few small issues. Went over everything in detail. Did work same day. Definitely will use them again, highly recommend!”

“The people at A-1 are so kind & always on time. Not to mention the great work they do. I had them out to install a new gas log set & it looks absolutely amazing & the proce was so reasonable. I'll definitely be having them back & will refer them to all my friends.”

“Had A-1 out back in 2016 & again in Decrmber 2019. Both times they were on time & very good at their job. They gave me recommendations on repairs I needed & I have them coming back in March to do some masonry repairs to the chimney. I highly recommend!”

“Anthony and his partner did an excellent job. Price was good, very professional and honest work. The overall customer service was absolutely awesome. I would highly recommend this company.”

“Extremely thorough. Completed everything I was told they would do. Very professional and clean. Provided documentation before and after the chimney sweep. Very happy with the reasonable price for the excellent service. Will use again.”

“5 Stars!”

“5 Stars!”

“Anthony and Brandon cleaned the chimney and fireplace today. Anthony recommended a new log set on the side! They were wonderful. Beaming with good energy and helpful information.”

“They were so wonderful! James and his apprentice diagnosed a fire hazard and more. I am so grateful since our home will be full with family this holiday season. Fireplace and dryer vent safety are vital and they gave me piece of mind with their cleaning, installation and diagnosis. Thank you. They are so generous of spirit and caring with honesty. They went beyond knowing I had a budget. They cared about my family’s safety and well-being. You will be in good hands with them! Highly recommend!”

“Extremely helpful and even took extra time to explain everything. Highly recommended and very professional company.”

“Had Brandon and Anthony out to check chimney and fireplace today. They were wonderful. Big smiles and very knowledgeable. We had a dangerous situation with our gas fireplace. Brandon replaced the whole thing today. Very neat and it looks fabulous. I highly recommend A1.”

“What a class act. The techs were very professional and kept everything spotless. Highly recommended.”

“Isaiah and Anthony were both extremely professional and helpful. It was a real pleasure dealing with the both of them!”

“5 Stars!”

“Great service, reasonably priced and Jim was very knowledgeable. Highly recommended.”

“They repaired our parapet wall. Great job well done.”

“5 Stars!”

“5 Stars!”

“Very professional and courteous. More importantly, they do fine work. Had a leaking chimney that needed a 24-row rebuild. The guys, Will and Izzy, explained everything before they began. Their work was neat and efficient. When they finished the job they cleaned up EVERYTHING, including hosing off the driveway. I would highly recommend this company.”

“Last year my man and I bought a house. Unfortunately the previous owner was supposed to fix some roof damage, but as we've learned recently, it hasn't been fixed. A neighbor of mine referred me to A1 Safety Chimney Services and I'm so glad I did! I gave them a call talked to Kayla. She was very knowledgeable and friendly. I explained my situation and she talked me through my options. We had a technician come out, he was very professional and really eager to solve the problem! He got up on the roof, took some pictures and gave us a quote in our price range. I was even more excited when Kayla told us about a chimney cleaning discount $100 off coupon which is great because we really needed a cleaning! I'm so ecstatic I'm going schedule to have my dryer vents cleaned. They're great people, thanks again you made a lifelong customer
Truthfully the one of the experiences I've had.”

“I made an account to just to post this review. I worked for many years in the chimney industry but I can't climb ladder and roofs anymore so I called A1 Safety Chimney based on their reviews here on google. They came out to try to find a water leak coming from my chimney. They took a look at the chimney and took plenty of pictures of what was going on and showed them to me as they went over their invoice. Not only did they quote for everything that I would have but they were right in the price range that I expected for the work needed. They are a great company and definitely worth 5 stars”

“The two guys that came to my home were beyond polite and informitive. I was referred to them by my neighbor and am very happy i chose to take there recommendation. I had a leak that the roofer couldn't find. After about 30 minutes the main gentlemen returned and had a solution that has definetly solved the issue. It has been 7months since the repair was done and i have had zero water since.”

“This company was my 3rd estimate to fix my chimney. I called them for an inspection and they came out with 2 people and both of them went over every part of my chimney. They were very thorough and found more issues than the other companies but they sounded a lot more knowledgeable and took the time to explain all of the issues to me. They told me what was priority and what could wait until I wanted to use my fireplace again. I highly recommend this company.”

“Good service with knowledgeable staff!”

“Very professional staff and knowledgeable staff who provided timely weekend service at a reasonable price!”

“I called several companies out to give me estimates on putting in a gas insert and A-1 is the best value for the price. The options everyone else gave me by comparison to A-1 and the prices were spot on. you can not go wrong with these guys they did a good job.”

“After calling 5 or 6 chimney services, A-1 Safety Chimney Service was the company we chose and I couldn't be happier with the service we received. Our technician, Will, was not only knowledgeable but extremely professional with a great demeanor. He broke down all of the issues so that I was able to understand and gave me different options on how to address them. I would highly recommend them and ask for Will. You will not be disappointed.”

“5 Stars!”

“Fantastic customer service, friendly, prompt, and professional. Highly recommend”

“Swept my fireplace and repaired some minor issues with zero problems. Very happy with entire process.”

“Loved these guys. Office staff was Super helpful with all of my annoying questions. Called 3 other companies that didn't give me the time of day. Very happy that i chose to go with A1.”

“Cleaned my fireplace with no problems. Everyone i dealt with was polite and informative.”

“Great company to work with. Had them over to sweep our fireplace and was blown away by there proffesionalism.”

“Had them out to clean and inspect my furnace vent. They found a major blockage and were able to rectify the problem same day. I was very happy with how the appointment went and will be using them in the future.”

“Had them out to clean my airducts and the differance was night and day. I had used one of those 99 for a whole house crew the year before and judging from what came out of my system they missed just about everything. Very pleased with A1 and will use them in the future.”

“Two guys who came out were very polite and showed me how to use my fireplace the correct way. Very happy with the service i recieved and will use them again.”

“Did a great job cleaning my chimney. Will use again.”

“5 Stars!”

“James and Brandon did an amazing job while out to my home. James was able to repair my system same day. Showed me pictures of the work that was done and left me with a detailed report of all that was done.”

“Fireplace works again and I couldn't be happier.”

“Contracted them to re-build my chimney and was very impressed with how quick and good of a job they did. 5 stars all day long.”

“Great company all around. I had 4 other companies out that tried to hard sell me on repairs. A-1 was very low pressure and informative. Very happy i decided to call these guys and will be using them from now on.”

“Had James out to clean my dryer vent because the dryer was not drying cloths. Found that my line was completely clogged due to the way it was run when the home was built. James and his partner re-ran my vent cutting the distance in half. Couldn't be happier with how it turned out and how i was treated.”

“Office staff was very pleasant while booking the appointment and the gentlemen that came out to my home very helpful. Didn't know much about fireplaces before they came out but i now feel like i can burn with confidence.”

“Did a great job sweeping my fireplaces. Very polite and friendley.”

“On 3/5/2018 we had A-1 Safety Chimney Service out to clean our chimney. It had been approximately 6 years since we last had this done and we use the fireplace a lot. As a result we did have to have a the more heavy-duty cleaning and deglazing work done. We also had cement parging of the smoke chamber done and added a new chimney cap. We are very happy with the quality of the work and the professionalism of the technicians Will and Isaiah. The were friendly, explained things fully and were very careful to keep our home clean. They provided a full set of before and after pictures. We did have one small issue with the new chimney cap they put on but after bringing it to their attention they immediately and happily provided another new cap. They are not inexpensive...but I think I got what I paid for. I recommend them.”

“Did a great job on cleaning my fireplace. Very friendly and professional.”

“Very helpful friendly staff. James was very polite and informative. The work that was done was amazing and i will be using them in the future for sure.”

“5 Stars!”

“Did a great job cleaning my chimney. Appointment went smooth and hastle free.”

“Had several companies out and im glad i chose these guys. The others were very high pressure and made me feel as if my house was going to burn down in the middle of the night with or without having had a fire. A1 pointed out the same issues but didn't try and scare me into the work. When they were done the job looked great and I couldn't be happier.”

“Profesional and knowledgeable. Thank you so much Mark.”

“Derrick and Matt did a great job. My fireplace looks just as new and I am extremely impressed with the dedication to service that I received. They were very knowledgeable, friendly, courteous, and overall not too pushy with the repairs that needed to be made. I think next up on my project list is to have the same company do my Vent cleaning”

“Great crew. Quick and clean.”

“Very pleased with how much service i got. They went above and beyond to make us feel at ease. When they were done i was shown pictures of before and afters which were night and day differance. Glad i was paired up with these guys.”

“There crew was very proffesional and detailed. Will use again.”

“I needed a cap for my chimney and they came out and were able to put one up for me during our appointment so no need for me to take off work for a second day for them to come back out. I appreciate that the office staff was able to work with my crazy schedule.”

“I had water leaking into my house from near the chimney. A-1 came out and did a full inspection of the chimney. He showed me where he thought the water was getting in through the chimney. I had him seal the cracks and put water repellent on the on the bricks and mortar joints and since then it's rained twice pretty heavily and I haven't gotten anymore water in the house! I will use them every time I need some chimney work done!”

“I had a1 out yo my home because i had mu gas shut off due to a blockage. They came out same day and were able yo rectify my issues same day as well. They were here for many hrs but wers able to complete the job. The job was done very well and i couldn't be happier.”

“Everything went as planned. They were quick and efficiant and knew what they were doing.”

“Cleaned my fireplace and did a great job. Friendly people that knew what they were doing.”

“I had several companies out to give me estimates on puting in a gas insert and a1 is by far the best bang gor your buck. The options eveyone else showed me pailed on comparison to theres and the prices were spot on. Lucked out with these guys.”

“I have used a1 for years and have always been blown away by there quality and attention to detail. By far one of the best companys i have ever worked with.”

“Did a great job on cleaning my fireplace.”

“Great crew. They were friendly and beyond helpful. Will use again.”

“I needed a certified chimney inspection for the house I am buying. The office staff told me that a level 2 inspection is required during the sale of a house. The Technician that came out to do the inspection was really knowledgeable and he went over the chimney with a fine tooth comb and told us all the issues that need to be addressed and gave us the pricing. I will definitely use them again.”

“Had them out to clean my dryer vent and was blown away by the amount of stuff that came out.... Pretty sure we would have had a fire had it not been for these guys.”

“Took great care not to dirty my home and were very polite.”

“Very quick and efficiant. Will use again.”

“Lucked out with these guys. Got there flyer in the mail and decided to give them a call. Everyone was extremely helpful and they took great care of me. Will use them in the future.”

“Rockstars! Had them out to give me an estimate to upgrade my fireplace and i was blown away with the fire island that they put in. Very contemporary look and they were almost half of what anoyher company quoted me.”

“Fireplace cleaning went fantastic and i wasn't pressured into buying a ton of nonsense. Glad I gave them a call cause i was jaded on chimney companies after my last experiance.”

“Very fun and proffesional people to work with. Office called a couple days before the appointment to confirm and the two guys who came out gave me a 45min heads up when they were on there way... Its all about the little things like that for me.”

“Great people. Everyone that i have had contact with from this firm has been very pleasant to work with. Very happy i chose to use them.”

“Service went great. All and all I am very pleased.”

“Guys who came out were great and did an amazing job. Firplace sweep took about 1hr and the work that was done took another 2hrs. Very happy with the end result.”

“Found them on Home Advisor and we are so happy that we did. Office was very helpful and easy to work with and the service department was just amazing. We will be recomending tgem to family and friends.”

“Very helpful and nice people. Had them out to clean my fireplace and was blown away by there professionalism.”

“Everything went great. Swept my fireplace and did an inspection. No surprises. Very happy”

“Cleaned my dryer vent and it went great. I will definitely continue to use them.”

“A-1 was out to my house for a dryer vent cleaning last week. When they inspected the dryer vent they noticed it was disconnected in the wall. They gave me a price and said they could start that day. I told them go ahead with the work. They ran into a few minor snags (which didn't cost me any extra) but rectified the problem in a reasonable amount of time. The 2 guys that were at my house were very careful not to get debris anywhere and were very polite and helpful..”

“Just had them out to clean my furnace flue and fireplace, appointment went great the guys were very helpful and informitive. I will use them again in the future. Keep up the good work.”

“Amazing Company!!! A-1 was out at my house 2 days ago and took care of some issues with my fireplace and dryer vent. The technician that came out to my house was very polite and informative. He answered all of my questions and showed me before and after pictures of the work that had been performed. I didn't feel pressured at all and compared to the other quotes I had gotten they were very competitive. I would recommend A-1 to anyone and will be using them in the future.”

“Had them out a month ago to do some repairs and had a great experience. The guys that came out to my home were very professional and didn't try and sell me a bunch of stuff that I didn't need. I will definitely use them again.”

“5 Stars!”

“Had work done at my house and the guys were so awesome and friendly I highly recommend this company to anyone that needs good work done”

“Had a great experience over all with this company. From the office staff to the extremely knowledgeable and certified technicians. I would highly recommend. The saying you get what you pay for is absolutely true for this company, quality work for great prices!”

“Awesome experience with this company. Everything went smoothly from setting the appointment,to getting the job done. Office staff was extremely nice when scheduling and the techinicains really knew their stuff. Prices on repairs were cheaper than the their quotes I recieved. I would definitely use them again!!!!”

“Had a great experiance all around with this company. The prices were fair and they were extemely knowledgeable. The guys showed up on time and gave me a 45 minute heads-up on their arrival time. I would definitely use them again and I refer them to all my friends and family.”