Consumer Affairs Commission

Consumer Affairs Commission

An Agency of the Ministry of Industries, Commerce, Agricultural and Fisheries


Address: 30 Market St Montego Bay, Montego Bay

Address: Saint James, Jamaica

Telephone: (876)940-6154

Website: Visit Website

Opening Hours: Mon-Fri 8:30 am-4:30 pm Sat-Sun Closed




The Consumer Affairs Commission is a government agency established to inform, educate and empower consumers to protect themselves in the marketplace. 

 The work of the Commission is three-pronged.  We engage in market research, provide complaint resolution services and run a vibrant consumer education programme.

 The CAC operates under the Trade Act of 1955 and the Consumer Protection Act of 2005.

  • Education
  • Safety
  • Information
  • Sustainability
  • Representation
  • Access
  • Consumer Protection Act 2005 (Amended 2012)
  • Promoting competition and fair trading
  • Informing and educating Consumers
  • Inclusivity
  • Protection of economic interests
  • Redress
  • E-commerce rights
  • Advertisement

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    Leon :    10 May 2018   

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