Parsons Joinery specialise in the design, manufacture and installation of high quality, bespoke joinery – including doors, windows, roof lanterns, orangeries and fitted furniture.
Located close to the historic town of Lewes in East Sussex, Parsons Joinery Ltd. has built an excellent reputation for quality joinery and efficient service, since it was established in 1997.
Lewes, with its predominance of Georgian, Victorian and Edwardian architecture and some earlier timber framed 15th and 16th century properties, has provided us with a range of projects including the replication of original architectural features and, by contrast, contemporary joinery.
This local experience within Lewes, Brighton, Eastbourne, Hove and the surrounding hamlets, villages and towns, has involved replacing windows, doors and staircases in properties of particular historical importance including those in conservation areas, heritage and listed properties and has often involved working within the parameters of planning regulations and restrictions.
This wealth of experience has enabled us to expand our customer base beyond the local market to include West Sussex, Kent, Surrey and London working for architects, designers, building contractors, interior designers and private clients.
Parson Joinery make a promise to each of our customers to:
treat our customers, colleagues and suppliers with respect and courtesy.
guarantee the quality of our workmanship and installations.
respond to enquiries with expediency and efficiency.
act professionally and safely at all times.
make every effort to minimise our impact on the environment.
continuously improve the quality and performance of our products by regularly updating our knowledge and understanding of technological advances in our industry.
Visitors are welcome to examine the quality of our joinery at our Ringmer workshop on appointment or, alternatively, refer to our portfolio for examples of previous projects. We are happy to discuss your project on site and/or provide a free quotation based on architect’s drawings.
We are members of the Consumer Protection Association who survey our customers after every installation collating the information in quarterly and annual reports to help us maintain our high standards of quality and workmanship.
We’re always looking to the future, but with our roots in traditional values.
We accept enquiries by telephone, mail, fax and email from architects, building contractors, interior designers and private individuals and endeavour to reply to all enquiries within 24 hours.
If appropriate, we will be happy to make an appointment to view your project so that we can offer advice, assistance and a free quotation. We do not have sales representatives and you can be assured that you will be receiving assistance and advice from a qualified technician. At this stage we will listen to your requirements, offering advice which will enable you to make an informed decision.
Under normal circumstances, you can be assured that we will generate a quotation within 24 hours of our site visit. We are happy to quote by email, letter or fax.
Once our quotation has been accepted and the deposit has been received you will receive a notification of acceptance by letter which will include our company terms and conditions. For private customers who are also taking advantage of our installation service, this will include confirmation of your deposit indemnity insurance.
Prior to the manufacture of your joinery, we may need to make an appointment to take accurate measurements if these have not been taken on our initial visit.
Once your joinery has been manufactured, we will contact you to arrange collection/delivery or will arrange a convenient date for installation. Whilst we make every effort to meet our installation schedule, occasionally we are affected by wet or inclement weather and we will notify you of any changes as soon as we can so that we can make alternative arrangements.
Our invoice will be issued on the day of completion and we appreciate payment within the terms of our contract with you: on completion of the works or in accordance with your credit terms if these have been agreed. We accept payment by cheque, direct bank transfer or credit card. Payments by credit card over £3,000 will be subject to transaction charge of 1.2% to cover our expenses. American Express cards are not accepted.
When we have received payment, you will receive a confirmation of receipt and, for installation customers, information to enable you to activate your Insurance Backed Guarantee. Our confirmation letter will also enclose your company guarantee and information about the care and maintenance of your joinery in order to ensure longevity and continued efficiency.