Malibu Urgent Care

I wish I could give them 10 stars!

Yesterday I fell on the tennis court and had severe skin tears on my forearm. I received great care from Dr. Katz and his medical staff... way beyond my expectations.

I was expecting to pay a copay, but everything was covered with my insurance. AND, 5 minutes ago Dr. Katz called me to see how I was doing...AMAZING!

We are extremely lucky to have Urgent Care in Malibu. I can't recommend them enough...

this place terribly misdiagnosed my fiancé. He had strep throat that was not going away for a month, has been having 101-102 fever for 3 days. He came back to the same urgent care to get rechecked again. they tested him for strep and Covid which were negative. The strep test was a false negative because he has been taking antibiotics before, which were prescribed by this same doctor, Malibu urgent care should have had his past records. we went to the ER that same day because my fiancé was spiking fevers of 103 and 104 which is very very rare and dangerous for a totally healthy young man. After the urgent care visit we followed all the directions the dr gave us and in the evening his fever was 104 and we rushed to the hospital. When we were at the hospital ER, they of course did a full check up and they recommended other type of stronger antibiotic. Any physician will know that if a strep throat is recurring within a month the patient will need stronger antibiotics. Any competent physician will know that the strep test could be a false negative especially when the patient has been taking antibiotics. All this doctor needed to do is tell my fiancée to go to the ER because bacteria like this can recur into an abscess or even worse - infect the tissue of the heart. His throat was visibly covered in copious amounts of white puss.
If you care about your health, do not go to Malibu Urgent Care. ER diagnosed him with tonsillitis and pharyngitis meaning the infection from his throat traveled down his airway. If we would have listened to malibu urgent care doctor and "waited it out" the infection could have caused irreversible damage. not only the Dr gave my fiancée the wrong antibiotics, he also told him that he doesn't know what is wrong with him and he doesn't know why he has a fever and its up to my fiancee if he wants to take the antibiotics or not. He recommended to just take Tylenol or ibuprofen and wait it out. If we would've come one day later to the ER, the consequences could've been way more serious. I am very grateful that we figured out what is going on, but I am afraid to think what would have happened if we listened to the malibu urgent care dr. Just remembering the moment I saw 104.3 on the thermometer.... my heart drops (104.3 after following this doctor's recommendations and taking prescribed antibiotic).
I hope this place will hire decent physicians because it is the only urgent care in the area. Very sad and unfortunate... never going there again and I will be sure to inform everyone in the area to avoid that place

Love it here they always get me right in and take care of any concerns with ease and kindness. The staff is so nice and very calm which is great- never dramatic or worried etc. they def know how to handle crisis! I have gone for more urgent matters and also gone when I'm just quite sick. They know their medicine and are so nice- highly recommend!

Doctor Katz is a lovely human being! Came in for my broken toe. Everyone here is super nice including Sarah the best nurse and Dr Pike, Ferguson, and Frankel. I'm sure I'm forgetting someone but these folks have fixed me up numerous times from all sorts of maladies. Love them over there!

I have been to a lot of urgent care places over the last few years and even though I don't live in Malibu - this one was by far the most efficient the easiest with the best doctors and staff... I give it a huge thumbs up!

I was attending a retreat over the weekend and woke up with a UTI and showed up there on Sunday at 9 AM when they opened. I was out of there by 9:50 AM. Everybody was helpful - from the front desk assistant to the doctor to the nurses, they quickly managed my test results and gave me a prescription, as well as giving me medication while I was there.

My insurance covered a good amount of it so the cost was minimal. I would highly recommend this urgent care center to anybody in around the Malibu area!

Was hiking the other day and was attacked by a swarm of bees. Stung all over my scalp, eyelid, ear, and upper body, over twenty stings. Drove to Malibu Urgent Care crying, in shock, feeling like I was on fire, and in a great deal of sharp pain, traumatized, and still bees were crawling around Al over my scalp and there many stingers sticking in it. There were about half a dozen people who appeared to have Covid or colds there waiting to get tested. The receptionist took me in without delay and they led me to a room where a bored EMT looked through my scalp using a half of a comb and removed a few stingers, plus two bees flew out of my hair and he let them out of the window. He didn't do any first aid. Took my vitals, but not my temperature. Then he left me alone. When he returned I asked if he could do anything for the horrific pain and he said he'd bring an ice pack and a cup of water. He kept staring out the window. At what, I don't know, but he was distracted and clearly not interested in helping me.
I sat for a long time and then, finally walked out and found him standing there, chatting with a co-worker. I asked if he was going to bring the ice packs and water and finally he went and got them. The ice packs were not cold, they were the ones you twist to activate. They were small and fell off of my head. He left me alone again for a long time and finally the doctor came in. She was very condescending saying where she's from this happens all of the time, minimizing my condition, and stated that I needed to get in a mud bath. Well, that didn't help me any. Where's the nearest mud bath? She asked if I was allergic to anything. I told her I have an auto immune condition and am sensitive to epinephrine. She said that no one can have that reaction and that's not possible. I told her the dentist gives me lidocaine without epinephrine because it makes me uncomfortable and causes my heart to race. She blew me off. Why such a bad attitude? I had heard her out there rollicking in laughter with a woman who had brought her elderly mother in for a check up. Sounded like they were old pals. "Come back any time! Great to see you!" What happened to doctors who want to help, as in "Urgent care"? Seems there's a tiered system at play in this facility. She really didn't seem to want to deal with me and just stood there, arms crossed, staring at me in silence, so I asked her if she could help with the intense pain as it was almost unbearable. She said I'd be getting a steroid shot and left. She never looked at my wounds or touched me. That same distracted EMT came in and gave me a very painful shot way too low. Ive given myself vitamin shots many times for years in my upper hip area for autoimmune condition and he was way off. I left rubbing my sore hip. Insult to injury. He told me to go home and comb through my hair to get any remaining stingers out. He was too bored and couldn't be bothered. A sign in the examination room announced that they now offer concierge service for 399. per year. This place used to be great but no more. Best to go elsewhere because here at Malibu Urgent Care, they don't give a flip about you or what's ailing you. I'm spreading word.

Well, the need for an urgent care typically results from an undesirable situation occurring. But let's not hold that against them. They help us heal!
Personally, I find Urgent Care's to be a God send & immensely preferable to Emergency Rooms when seeking treatment for none life threatening situations.
I've never gone to an ER without it being a 6+ hour experience. Urgent cares are far faster and truth be told, better for everyone because it frees up the ER staff to attend to those with critical, issues that are not treatable by the Urgent Care.

PSA done. Moving on to how great this place is...

This urgent care was particularly terrific. I've been to one other since moving to LA in Santa Monica when I had pneumonia and it was a lengthy wait, packed & not as clean.
This location has incredibly nice staff. They took my questions over the phone, checked me in/out quickly & were super knowledgeable. Which is obviously what want when seeking medical care. The doctor had a really nice bed side manner, was warm, friendly and compassionate. There was no wait & parking was a breeze. It was also extremely clean! It's located right off PCH on the left just before the Ralph's strip mall if heading Northbound.

TERRIBLE AND JUST WANTS YOUR MONEY!


They wouldn't tell me what services they offer until I paid $200 to speak to the doctor. BEWARE!!

Love these doctors and this office! Very pleased with them in every way. I have always had an excellent experience here!

Dr. Katz is amazing! He is Caring, sweet and patient!
Thank you to Malibu Urgent Care